FAQs

WHERE ARE ALONSO FALCONI PIECES DESIGNED?

All Alonso Falconi pieces are designed, manufactured and hand finished in Lima, Peru.

HOW DO I CARE FOR MY ALONSO FALCONI PIECES?

When first purchasing these pieces they will arrive bright and shiny, after some time of wear and water exposure the pieces start to have the appearance of a matte finish. we like to think they only get better with age! If however you would like to keep your pieces shiny and bright there are a couple of options:
1. Purchasing a polishing cloth
2. Purchasing a polishing liquid

You can use these every few weeks or months to keep your ALONSO FALCONI pieces pristine.

ARE YOUR PRODUCTS STERLING SILVER?

Yes, all silver products are made from .925 Sterling Silver. However, some products are made from a mixed metal, comprised of Copper and Zinc. We also offer some of our products in Gold.

HOW DO I SUBSCRIBE TO YOUR NEWSLETTER?

A pop-up should appear when you first hit the site, if not, scroll all the way down to the bottom of any page and enter your email address in the subscribe box.

ARE YOU ON SOCIAL MEDIA?

We sure are! Check out @alonsofalconi on Facebook and Instagram

HOW LONG AFTER COMPLETING MY ORDER WILL IT BE DISPATCHED?

This all depends on the availability of the items you choose. If your orders are in stock we aim to have them prepared for dispatch within 1-3 business days. Custom pieces or orders that contain out of stock goods will be dispatched on a case-by-case basis, generally about 2 weeks or more.

WHERE DO YOU SHIP TO?

We ship worldwide. If your country isn’t listed upon checkout, please email contact@alonsofalconi.com to enquire. We want to keep shipping costs simple, all orders from Peru $8 USD and all international orders $25 USD. The delivery time vary depending on where in the world they’re going. Domestic shipping in the Peru takes approximately 1-7 days, international shipping takes approximately 5-15 days.

WHAT PAYMENT METHODS DO YOU ACCEPT?

All major credit cards and PayPal.

DO YOU MAKE CUSTOM PIECES?

We sure do! Hit us up at contact@alonsofalconi.com and we can chat details.